Contact RateLaunchpad

Questions about your quote, privacy concerns, or compliance issues? We're here to help. Reach out using any of the methods below.

Customer Support

Email
We respond to all inquiries within 2 business days.
Response Time
2 Business Days
Most inquiries are answered within 24 hours. Complex requests may take longer.

Unwanted Contacts

If you're receiving unwanted calls, texts, or emails from a licensed agent or referral partner:

By Text
Reply STOP to any text message to immediately unsubscribe from SMS communications.
By Phone
Tell the caller to remove you from their contact list. Ask for their agent ID or company name if you need to escalate.

For immediate unsubscribe requests or to report repeated contact after opting out:

Email agents@ratelaunchpad.com

Privacy & Data Requests

To request deletion of your data, opt out of contact, or exercise other privacy rights, use our dedicated privacy portal:

Go to Privacy Controls & Opt-Out

Mailing Address

RateLaunchpad
[MAILING ADDRESS]
Florida, USA

Frequently Asked Questions

How do I stop being contacted?

Reply STOP to any text message, or email agents@ratelaunchpad.com with "Unsubscribe" in the subject line. Tell any caller to remove you from their contact list immediately.

How do I request deletion of my data?

Use our privacy opt-out form to request data deletion, or email agents@ratelaunchpad.com with "Data Deletion Request" in the subject. We'll process it within 45 days.

I didn't submit a request — how did you get my information?

RateLaunchpad only contacts consumers who have submitted a quote request through our form. If you believe you received a contact by mistake, or your information was shared without authorization, email agents@ratelaunchpad.com immediately with details.

I want to report a compliance issue.

Email agents@ratelaunchpad.com with "Compliance" in the subject line. Describe the issue in detail and include any relevant dates or contact information. We take compliance seriously and will investigate.